1.What is Convert？
Convert helps users swap one currency for another in one click. The quotation is generated by the trading . After the user confirms the swap, the settlement will be completed automatically in the user’s spot account. No fees will be charged in the process.
2. How do I use Convert?
Make a request for Convert on the website or app ➪ review the swap result ➪ swap settles in spot account
3. What are the minimum and maximum amounts of monetary value for each swap?
If you aim to receive stablecoins from the conversion, the minimum transaction value is 0.1 USDT; if you aim to receive cryptocurrencies, the minimum transaction value is 12 USDT.
4. How do I calculate the price?
There is a certain difference between the flash swap price and the spot price. If you are buying a currency, the price will be slightly higher than the spot price; if you are selling a currency, the price will be slightly lower than the spot price.
5. How do I view my Convert history?
Log in to your Gate.io account and click on this link. Or the route: Order - Convert
6. How do I deposit and withdraw in Convert?
Convert transactions are settled directly in your spot account. You only need to deposit or withdraw funds in your spot account.
7.Why do I see "Inadequate balance"?
When making a certain transaction using Convert,your spot account must have sufficient corresponding assets.For example, if you want to exchange GT for 1 BTC, and the BTC flash swap price is 10,000GT, your spot wallet needs to hold at least 10,000GT available balance to successfully confirm the flash transaction.
Step-by-step tutorial on Flash Swap
Step 1: Log into your account. Go to "Trade" - "Convert".
Step 2: If you were to buy/sell a currency, choose the currency and enter the amount you want to buy/sell. The swap result will be calculated and displayed on the page immediately after you entered the amount in the "Spend"/"Receive" box. Click on "Preview Convert Result" if you are happy with the swap result.
Step 3: After the swap is done, go to "Order" - “Convert”to access trade history. 
Gate.io reserves the final right to interpret the product.
For further assistance, please visit the Gate.io official support page or contact our customer support team.
